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Accessibility statement for Chippenham Town Council

This accessibility statement applies to chippenham.gov.uk

Chippenham Town Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

W3C standards

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers should also display it correctly.

Accessibility targets

All web pages will be assessed by the guidelines published by the Web Accessibility Initiative (WAI) from the World Wide Web Consortium (W3C).

Chippenham Town Council requires that:

All new web pages should be written to at least AA standard;

All existing pages should meet at least A standard;

Pages will be brought up to AA standard as they are periodically revised;

Any third party who is engaged to design and build web pages for the council, whether hosted within or without the *.chippenham.gov.uk domain, will be required to comply with these guidelines. Sites will be checked periodically;

New content will be either written or edited by a trained editor to ensure it is written as clearly as possible. Legacy content will be re-edited where necessary as it is revised.

How accessible this website is

We know some parts of this website are not fully accessible:

most older PDF documents are not fully accessible to screen reader software;

some of our online forms are difficult to navigate using just a keyboard.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us herehttps://www.chippenham.gov.uk/contact-us.

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Chippenham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 24.09.2020. It was last reviewed on 24.09.2020.
This website was last tested on 24.09.2020. The test was carried out by Chippenham Town Council.

How to change the appearance of this website

Where possible, we have created this site so that your own preferences for colours, fonts and text sizes will take precedence over ours. The following resources will help you modify your own browser and operating system preferences to suit your own needs:

Advice from the BBC showing users how to make full use of accessibility settings in browsers and operating systems.

Advice for Microsoft users


Advice for Apple users


Advice for Linux users

Advice on assistive technology

For more information on assistive technology (screen enlargers, screen readers, speech recognition systems, speech synthesizers, refreshable Braille displays, Braille embossers, talking word processors, large-print) for the visually impaired please visit the RNIB (Royal National Institute of Blind People) website.

The British Dyslexia Association website has information about accessibility issues people with Dyslexia may encounter.

Contact us

We welcome any comments about our website, or on any of the details on this page. Please feel free to contact us on 01249 446699 or email enquiries@chippenham.gov.uk